August Chapter Meeting

August 12, 2021
6:15 PM CDT - 8:00 PM CDT
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The link to join the virtual meeting will be sent by 12 PM on the day of the event.


Presentation title:  Navigating Difficult Conversations

Speaker:  Andrea Brockmeier, PMP, PMI-PBA, ECBA, IIBA-AAC

We are ecstatic to have Andrea Brockmeier, as our guest speaker on Thursday, August 12th.  Andrea is the Director of Project Management for Watermark Learning of which the MSP Chapter shares a collaborative relationship to maintain a robust Business Analysis community.  Andrea will deliver you an exciting presentation with an interactive discussion on Navigating Difficult Conversations. 

Engaging in difficult conversations constructively is a skill that can make or break working relationships. Environments where people can have tough discussions in a safe, positive way are more collaborative, creative, and productive.

In this presentation, explore the myths surrounding conflict and get a new perspective on how to approach those dicey discussions most of us would rather avoid.  You will learn the various responses to conflict and get an opportunity to reflect on your own biases.  A structured conversation approach will be illustrated that can be used to create better outcomes for everyone involved.  Expect to leave with fresh perspectives about how to navigate difficult conversations often resulting from the inevitable differences we experience when working with others.

Learning Objectives

At the end of this session, you will be able to …

  • Understand conflict and common sources of difficult conversations
  • Identify what each of us brings to our interactions with others
  • Identify personal tendencies when managing conflict and learn how to expand approaches to resolving conflict successfully
  • Use a framework for engaging in difficult conversations that results in better outcomes for all


About Andrea Brockmeier, PMP, PMI-PBA, ECBA, IIBA-AAC … Andrea is the Director of Project Management for Watermark Learning.  Andrea is an experienced trainer, facilitator, speaker, and project manager with over 25 years of business experience.  She oversees certification and skills development curriculum in project management, business analysis, agile, and leadership.  Andrea has been a speaker at IIBA® and PMI® conferences and is an active volunteer.  She enjoys practicing what she teaches and has a steady stream of projects that she manages.  Andrea is highly committed to partnering with her clients through projects, consulting, and training, and seeks to make every engagement enjoyable as well as valuable. 



[email protected]



6:15 pm   Virtual Doors Open
6:30 pm   Sponsor Chats
6:40 pm   Chapter Announcements 
6:45 pm   Featured Speaker
7:30 pm   Q&A and Closing Remarks
7:45 pm   Meeting Adjourned

Note:  All registrations for the virtual meeting end at 12 PM the day of the meeting.


$0.00 IIBA MSP Member

$10.00 Non-Member Attendee