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I have been with the Chapter since 2005. I was nominated to the VP of Membership Services role in November of 2006 and have worked to streamline the meeting check-in process and establish the roles and responsibilities for Membership Services.
I attended college at the University of Wisconsin-River Falls and La Universidad Autonoma de Guadalajara in Mexico. I graduated in 1998 with a BA in Biology and Spanish. I work in the Healthcare industry for a Pharmaceutical Benefit Management Company, Express Scripts, Inc. I started in 1996 as a bi-lingual customer service associate and then moved into the Claim Operations Department where my primary responsibility was claim research. During that time I also provided business requirements to my IT partners and acted as a subject matter expert for claims related projects. I am currently a Senior Business Analyst in IT where I have worked on varied projects from Medicare Part D to Consumer Directed Healthcare. Aside from project responsibilities, I am working with the Business Analyst Team to create BA best practices for the organization and pursuing my Business Analysis Certification through B2T training.